MindCheck
Contact our support team
If you have questions about report access, platform usage, protocol codes, reports, or payments, you can reach our support team through this channel.
Technical support
Organized assistance
Official channel
Protocols
questions about lookup, access, or report release
Platform
technical questions about functionality and navigation
Payment
support related to the report release process
Contact
Get in touch with MindCheck
Do you have a question, encountered a technical issue, or need help with your protocol code, report access, or payment? Contact us through the channels below.
Email
contatomindcheck@gmail.com
Primary channel for support related to protocol codes,
access, reports, and payments.
Instagram
@mindcheck0
Social channel for updates, content, and official
presence.
TikTok
@mind.check0
Short-form content, psychological insights, and brand
presence.
Kwai
@mindcheck
Short content featuring psychological curiosities and
interactive tests.
YouTube
@mindcheck0
Channel with deeper content, explanations about
psychological tests, and educational materials.
Support hours
Monday to Friday, 9 AM – 6 PM (Brasília Time)
To help us assist you more efficiently, please include your protocol code whenever possible and describe the issue clearly.